FREQUENTLY ASKED QUESTIONS
Yes, you will receive the exact product as shown in the images. All photos on our website are of the actual items we sell, and we make sure the quality matches what you see. If there is ever a difference, you can contact us right away and we’ll make it right.
Orders are usually processed within 24–48 hours. Delivery within Pakistan takes 3–5 working days, while international shipping may take 7–12 working days depending on location.
Yes, we ship worldwide. Shipping charges and delivery times vary by country and will be calculated at checkout.
Yes, returns or exchanges are accepted within 7 days of delivery (unused and in original packaging). Some products like food/herbal items (e.g., Walnut Kilao, teas) are non-returnable.
We accept Cash on Delivery (COD) across Pakistan, as well as Bank Transfer and EasyPaisa/JazzCash. For international orders, we accept PayPal/credit card.
Absolutely. Our organic items such as Tulsi Tea, Giloy, Ashwagandha, and Walnut Kilao are sourced from trusted organic farms and are free from harmful chemicals or additives.