At Biorganic.fit , we want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.

Returns

  • You may request a return within 7 days of receiving your order.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Certain items (such as opened food products, personal care items, or customized goods) are non-returnable for hygiene and safety reasons.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed to your original method of payment within 5–7 business days.
  • Shipping charges (if any) are non-refundable.

Exchanges

  • We only replace items if they are defective, damaged, or incorrect.
  • If you need an exchange, please contact us at biorganic1st@gmail.com

How to Start a Return

  1. Contact our customer care team at [your email] with your order number.
  2. We’ll provide instructions for returning your item.
  3. Once received and inspected, we’ll process your refund or exchange.

Late or Missing Refunds

If the issue persists, contact us at biorganic1st@gmail.com.and returns.

If you haven’t received your refund within the given timeframe, please first check with your bank or credit card company.